Helen
Chang
Helen is a versatile product designer whose expertise extends beyond product design to include User Research, Service Design, and hands-on work with emerging technologies such as AI and Machine Learning. Helen's career spans work with small startups, medium-sized companies, and large enterprises across Germany and China. She has engaged with both B2C and B2B sectors, covering finance, mobility industries, social applications, and the ecommerce industry.As a Design Lead at Klarna, she drives Merchant growth through on-boarding processes and B2B Growth Service Foundation for merchants and partners. Her design superpower lies in her ability to identify problem spaces and provide solutions from an ecosystem perspective.